🕯️ Frequently Asked Questions (FAQs)

1. Are your candles handmade?

Yes! All our candles are 100% handcrafted with care and attention to detail. Each piece is unique and made in small batches.

2. What ingredients do you use?

We use high-quality wax (soy/paraffin/beeswax), natural fragrances, and lead-free cotton wicks to ensure a clean and long-lasting burn.

3. How long do your candles burn?

Burn time varies by size, but our candles generally last between 20 to 60 hours. Always trim the wick and follow burn instructions for best results.

4. Do you offer custom or gift orders?

Yes! We love creating custom candles for gifts, events, and special occasions. Please contact us for bulk or personalized orders.

5. Do you accept returns or refunds?

We do not accept returns or refunds due to the handmade nature of our products.
However, if your order arrives damaged, please contact us within 48 hours with photos, and we’ll be happy to help.

6. How long does shipping take?

Orders are usually dispatched within 2–5 business days. Delivery timelines depend on your location and courier partner.

7. How do I care for my candle?

• Always trim the wick to 1/4 inch before lighting
• Let the top layer melt completely during the first burn
• Keep away from drafts and never leave it unattended

8. Do your candles have strong scents?

Our candles are moderately scented to create a cozy, relaxing atmosphere without being overpowering.

9. Where do you ship?

We currently ship across India. For other locations, please contact us directly.

For questions, contact us at:
📧 vibrantcolour11@gmail.com
📞 7376124893